Retention, automated. The conversation, not the campaign.
Four warranty states. Three intelligent touches. The system runs them on its own — paced so customers feel served, not chased.
12+ months remaining. The system holds them; nobody on the floor has to remember.
3–12 months remaining. A light awareness touch, paced so the customer never feels chased.
Comp expiring within ~60 days. The system reaches out before the lapse — not after.
Comp expired, powertrain active, 60–100k km. The conversation lands naturally — and the automation knows when.
An automated, dealership-branded text naming the customer’s specific warranty situation. If they’re interested, they reply — and the next step fires automatically.
Coverage, pricing, payment plans, terms — all up front, in one email. Nothing to ask for, no drip sequence, no hidden next step.
When the customer signals real intent, the conversation routes to your F&I manager. They close — they don’t chase.